Terms & Conditions

Waylino is a service in launch preparation, published by a legal entity in the process of being incorporated. These terms are provided for information purposes and will be finalised upon the publisher's registration. No contractual commitment is made before the definitive version is communicated.

[To be completed: company name, RCS, registered office]

1. Purpose

Waylino is an executive mobility orchestration service: analysis of a travel need expressed in natural language, construction of multimodal mission plans, sourcing from qualified operators and providers, mission coordination and monitoring. Waylino acts as an intermediary / organiser: Waylino is neither an air carrier nor an aircraft operator and owns no aircraft.

2. Ordering process

The client states their request (form, email, phone);
Waylino analyses, consults its suppliers and presents 2 to 3 priced plans, with limited validity (typically 72 hours);
Any option presented as an estimate remains to be confirmed by an operator; no availability is presented as certain without written confirmation from a qualified operator;
The order is concluded on the basis of a quote accepted in writing by the client.

3. Price and payment

The price includes the services listed in the quote, applicable taxes and Waylino's remuneration. Payment is made in full upon approval of the quote (100% of the amount), unless particular written conditions apply. Secure payment means are processed by a licensed provider; no bank data is retained by Waylino.

4. Cancellation and refund

The cancellation conditions specific to each supplier are stated in the quote and prevail; any cancellation is handled in accordance with those conditions and the written refund policy provided with the quote. Waylino never invents a condition that has not been communicated to it by the supplier.

5. Liability

Transport is provided by third-party operators duly identified in the quote, under their own terms and regulatory responsibilities. Waylino undertakes to require from its suppliers the applicable supporting documents (licences, insurance) before confirmation, and to incur its liability under applicable law in the event of a breach of its own obligations as an intermediary.

6. Claims and governing law

Contact: contact@waylino.com (being activated). Governing law and competent jurisdiction: to be determined with the publisher's registration. [To be completed]

Lawyer validation required

Payment inconsistency flagged: this text says “50% deposit then balance before departure”, while the website and client portal state a single 100% payment (“founder decision 11/09”). The CGV predates that decision — which wording prevails? Do not publish either until reconciled.
Entity “in the process of being incorporated” + [To be completed] fields — same open points as the French original.
English version: governing-law and language clause to be added.
Intermediary status: package-travel-regulation analysis (whether Waylino falls within “facilitator” definitions) to be confirmed by counsel.